Author's posts
Measuring Complexity: Moving Toward Standardized Measures for the Field of Complex Care
This report describes the current state of quality measurement in complex care, key challenges associated with complex care, current complex care research and measurement development efforts, and eight recommendations for next steps to develop a standa…
Virtual Learning Hour Special Series: COVID-19: The Other Side of the Curve
May 15, 2020 | What decisions are in store for reopening strategies in the United States once states and regions begin to move beyond the peak of the COVID-19 pandemic?
Lean Management Used Improperly by Many Health Systems
Virginia Mason Health System in Seattle was among the industry’s earliest adopters of Lean, a management process based on Toyota’s production system that focuses on identifying areas of waste to improve quality and efficiency at an organization.
Nursing home dashboard helps Indiana system flag COVID-19 patients
At a health system in Indianapolis, a dashboard launched before the coronavirus pandemic has taken on a new focus in recent months.
PSQH: The Podcast Episode 2 – Communicating With Patients and Families
On episode 2 of PSQH: The Podcast, host Jay Kumar talks to Patricia A. McGaffigan, RN, MS, CPPS, vice president of safety programs at the Institute for Healthcare Improvement, about communicating with patients and families during a pandemic.
Dr Sodzi Sodzi-Tettey writes: Your first Covid-19 case arrives tonight!
“We were not psychologically prepared,” remembers Evelyn Dowuona, Quality Manager of the facility, that once cared for over 80% of Ghana’s Covid-19 cases. With little known about the new disease, save its fear-inspiring high mortality among infected he…
Moral Choices for Today’s Physician
The current generation of physicians is the most challenged by moral choices in perhaps a century. Those choices come in three tiers: personal, organizational, and societal.
Choices for the “New Normal”
The severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) has only 15 genes, compared with 30 000 in the human genome. But it is a stern teacher, indeed. Answers to the questions it has raised may reshape both health care and society as a whole.
Virtual Learning Hour Special Series: Centering Equity in the Response to COVID-19
May 8, 2020 | COVID-19 is dramatically and disproportionately impacting communities of color in the US. What might it look like to embed equity in the response to the pandemic going forward?
Implementing Daily Management Systems to Support Sustained Quality Improvement in Ambulatory Surgery Centers
IHI’s high-performance management system (HPMS) was piloted in several ambulatory surgery centers to understand the applicability of quality control using related practices (e.g., standardized daily huddles, visual management boards), and to understand…
