Author's posts
Health Care Programs for Older Adults
Age-Friendly Health Systems (AFHS), in partnership with the Institute for Healthcare Improvement, has been growing. Five pioneering systems are currently in place with another 75 coming onboard around the US. The foundation’s goal is to have 20 percent…
Manged Care Organizations Trailblazing Social Determinants of Health
Health care organizations must build partnerships to address social determinants of health in the communities they serve, Don Berwick, MD, former CMS administrator, told HealthLeaders at the 2018 Institute for Healthcare Improvement (IHI) Forum.
Service Guarantees Have A Place In Health Care
An acclaimed Texas A&M marketing professor argues that well-designed and executed service guarantees will strengthen an organization’s culture of service excellence.
WIHI: New Guidance for Governance of Health System Quality – What Trustees Should Know and Do
January 17, 2019 | Is there a better way for boards to fulfill their mandate of ensuring health systems live up to theirs on quality?
Leveraging the Psychology of Change
This article presents an overview of the IHI Psychology of Change Framework with key takeaways for leaders, to help them understand why people resist change and how to activate people to advance and sustain improved care.
Eight Takeaways and Observations from Last Week’s IHI Conference
Jay Bhatt, DO, Senior Vice President and Chief Medical Officer, American Hospital Association, shares his reflections on the IHI National Forum.
Patient Harm Can Be Prevented. Here’s How MedStar Health Is Doing It
At MedStar Health, taking on patient safety has come to look a lot like treating disease.
For Healthcare Innovation We Need to Think Beyond “If We Just Try Harder We’ll Succeed”
Healthcare services can be frustratingly resistant to innovation. At the recent World Innovation Summit for Health (WISH) in Qatar, discussion was focused on how we can change practice within health services in order to improve healthcare.
Expanding the Serious Illness Care Team: The Conversation Nurse Model
The aging of our population, coupled with advances in medical care, has led to people living longer with chronic conditions.
Berwick to Hospitals: Focus More on Health, Less on Reimbursement
Read the full post on Institute for Healthcare Improvement
