The ongoing legal conflict between Epic Systems, a leading EHR provider, and Particle Health, a health data exchange startup, has unfolded over several key events:
Starkville, Miss.-based OCH Regional Medical Center is set to launch a new EHR system on Jan. 27, replacing multiple existing platforms with a unified one developed by Cerner.
When Wright Lassiter III took over as CommonSpirit CEO in 2022 — three years after the merger between Englewood, Colo.-based Catholic Health Initiatives and San Francisco-based Dignity Health was completed — one of his key goals was to unify the health…
Implementations remain one of the weakest aspects of the EHR experience, with customer satisfaction dropping significantly since 2022, KLAS Research reported.
In 1999, Epic founder and CEO Judy Faulkner got a call from Kent Gale from KLAS after the EHR vendor came in first in the health IT researcher’s survey of healthcare organizations, she recalled in a January blog post.
On Jan. 9, startup Particle Health responded to Epic Systems’ motion to dismiss its lawsuit, accusing the EHR giant of monopolistic practices aimed at eliminating competition in the payer platform market.
Customer satisfaction with EHR implementations has fallen in recent years, but the projects can still be successful with “diligent attention, planning and effort from every stakeholder involved,” KLAS Research reported Jan. 10.