This article describes three mindshifts for overcoming resistance to change and provides an example of one health system that used this approach to overcome resistance to employing a surgical safety checklist.
Download these nine essential tools to guide your organization in improving patient safety and delivering safe, reliable care. Tools include FMEA, SBAR, root cause analysis, daily huddles, and more.
In honor of "What Matters to You?" Day on June 6, IHI asked our teams to consider what mattered in the work we were doing across North America. We were pleased to see the message of “What Matters” permeating our work.
This article gives an overview of IHI’s Framework for Effective Board Governance of Health System Quality and recommends three guiding principles to build improvement knowledge and capacity among board members.
This toolkit is intended to help clinicians address some of the challenges of engaging with patients and families in end-of-life care conversations over time, with the goal of providing respectful end-of-life care that is concordant with patients’ stat…
This toolkit is intended to help clinicians address some of the challenges of engaging with patients and families in end-of-life care conversations over time, with the goal of providing respectful end-of-life care that is concordant with patients’ stat…
Commentary from Don Goldmann is included in this Modern Healthcare article about Geisinger’s use of a Force Therapeutics app to provide patients with at-home monitoring and detailed care plans after surgery for hips and knees. The use of the technology…