Category: Leadership & Management

Why Ascension turned to other industries for patient listening models

Carol Campbell spent more than 20 years at the Walt Disney Co. and Delta Air Lines before joining Ascension in 2022. Her background in consumer experience helped launch the system’s listening approach to capture real-time patient feedback and drive car…

How 3 CEOs build relationships with staff

As healthcare leaders navigate industry challenges, some hospital and health system CEOs have found creative ways to connect with their staff, including the use of new technologies.

3 areas where healthcare leaders see AI's potential

Hospital and health system leaders have pointed to ethical and regulatory concerns as among the challenges posed by AI integration in healthcare. But where do leaders see the most potential in operational efficiency and reducing caregiver burnout?

From lifeguard to CEO: How a first job sparked a passion for safety

Jose Acevedo, MD, president and CEO of Geneva, N.Y.-based UR Medicine Finger Lakes Health, has been in his role for more than 14 years, but his passion for saving lives began when he was just 18 years old during his first job as a lifeguard.

10 fastest-growing C-suite skills

Soft skills are becoming more prominent in executive leaders’ LinkedIn profiles, according to a recent report.

AdventHealth CEO's 5 tips to navigate resistance

Pushing through resistance is vital in creating change for the future, according to Terry Shaw, president and CEO of Altamonte Springs, Fla.-based AdventHealth. 

Following the 'squiggly' path to the C-suite: 3 things to know

The path to top executive roles is less straightforward than it once was, with leaders often gaining experience across various industries, job functions and companies.

U of Virginia faculty senate pledges resolution to med school complaints

Members of the University of Virginia Faculty Senate in Charlottesville are showing support for their colleagues in the university’s medical school in response to an alleged toxic work environment at the medical school and UVA Health, The Daily Progres…

The nurse-physician duo steering care at Northwell

Jill Kalman, MD, then medical director of Lenox Hill Hospital in New York City, recalls being in the middle of a “pretty horrible day” before running into Maureen White, RN, chief nurse executive at New Hyde Park, N.Y.-based Northwell Health, during on…

10 fastest growing C-suite roles

Organizations in the U.S. are expanding their C-suite with technology- and human-focused executive roles.