Category: patient engagement

55% of healthcare orgs say patient experience work still needs improvement

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UI Hospitals & Clinics to offer free parking for patients

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Beaumont Health must offer interpreters for deaf patients, DOJ says

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Akron Children’s rolls out NICU cameras for parents

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Alabama hospital offers patients waiting room survival kits

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Piedmont Healthcare drops coded emergency announcements for plain language ones

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Experience is the ‘true north’ of UC San Diego Health: Q&A with CXO

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Platinum rule trumps the golden one for best patient experience, Dr. Kristin Christophersen says

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Chief experience officers are needed more than ever in healthcare

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Prime Healthcare CXO Stephen Meth on driving behavioral changes to improve experience

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