Category: Care Coordination

Cities tackle ED overcrowding with a 911 solution

There are about 20 nurse navigation programs across the county that coordinate with 911 emergency dispatch centers to free up ambulances and reduce emergency department visits.

MemorialCare launches pediatric care network

Long Beach, Calif.-based Miller Children’s & Women’s Hospital, part of MemorialCare Health System of Fountain Valley, Calif., is launching a network to provide primary and specialty pediatric care.

1 month in, UMass Memorial facility lights 'new beacon' of care

Since opening nearly one month ago, Worcester, Mass.-based UMass Memorial Medical Center’s 72-bed North Pavilion facility has worked to support community care needs and improve both the patient and caregiver experience.

Severe flu season strains EDs

Flu activity has intensified in recent weeks, exacerbating capacity challenges for emergency departments nationwide.

What's driving Banner Health's length-of-stay wins

Phoenix-based Banner Health has achieved significant length-of-stay improvements in recent years.

The $79 technology that helps Phoenix Children's prevent suicide

Amazon’s Alexa devices are household assistants in millions of homes. At Phoenix Children’s, the devices have helped the system treat thousands of patients identified at risk of suicide. 

3 health system leaders share key capacity lessons

With health systems stretched by rising patient volumes and operational challenges, health system leaders are rethinking capacity strategies.

University Hospitals' 90-10 flip on chronic disease care

University Hospitals’ accountable care organization had a math problem: More than 64,000 diabetic patients and only a few endocrinologists.

AdventHealth's 'vertical bay' program drives major ED wins

AdventHealth Carrollwood in Tampa, Fla., hospital has maintained a left-without-being-seen rate of less than 1% for seven consecutive months. 

A 25-bed hospital's solution to rural care gaps

Peterborough, N.H.-based Monadnock Community Hospital is closing care gaps in rural communities through its mobile healthcare program.