Category: Patient Experience

Physicians tread 'minefield' of abortion bans, hospitals silent

In states with total abortion bans, federal law requires physicians to provide an abortion if it stabilizes an emergency condition, but hospitals are leaving physicians to fend for themselves to navigate this “minefield,” according to a Senate Finance …

A historic year for pig organ transplants

2024 marked a big year for the field of xenotransplantation, with surgical teams at several health systems completing historic procedures that could pave the way for broader adoption of animal-to-human organ transplants.  

A new HCAHPS survey for a new year

As the calendar turns to 2025, the biggest changes are coming to the HCAHPS survey since the advent of the national patient experience measurement system in 2006.

How biased language in handoffs affect patients

In clinical handoffs, biased language can hinder empathy and negatively affect clinicians’ ability to recall patient health information, according to a study published Dec. 17 in JAMA. 

Children's Hospital Los Angeles uses VR to reduce pain: 5 notes

Children’s Hospital Los Angeles is using virtual reality to improve patient experience during procedures and reduce medication used. Here are five things to know:

3 systems' most needle-moving PX initiatives in 2024

As competition increases and patient expectations change, hospitals are leaning on new — and reinvigorating old — methods to improve care experiences.

The unintended harms of hospital drug testing: 4 takeaways

Hospitals’ drug testing policies can have unintended consequences for women who seek care during pregnancy or after child birth, according to an investigative report published Dec. 11.

Ballad's Center for Clinical Transformation drives systemwide improvements across 20 hospitals

Nearly seven years ago, when Johnson City, Tenn.-based Ballad Health was formed through the merger of Mountain States Health Alliance and Wellmont Health System, Amit Vashist, MD, a dual-boarded internist and psychiatrist, found himself contemplating a…

What had the greatest impact on patient safety? 3 leaders weigh in

Patient safety touches every aspect of hospital care, and every hospital can have tens of programs and initiatives that attempt to address each part of it.

AHRQ unveils new hospital safety dashboard

The National Action Alliance for Patient and Workforce Safety launched a new public-facing dashboard that aggregates federal safety data Dec. 5.