Category: Patient Experience

NewYork-Presbyterian CXO Rick Evans: Patient experience is rebounding, but our work is not over

As we move through the summer and see third quarter patient survey results begin to come in, it is a good time to take stock of where things are with regard to recovering the patient experience in our organizations. At NewYork-Presbyterian, we have see…

NewYork-Presbyterian CXO Rick Evans: Patient experience is rebounding, but our work is not over

As we move through the summer and see third quarter patient survey results begin to come in, it is a good time to take stock of where things are with regard to recovering the patient experience in our organizations. At NewYork-Presbyterian, we have see…

LGBTQ+ patients receive different level of care, one-third of physicians say

About one-third of physicians see disparities in LGBTQ+ medical care due to patients’ sexual orientation or gender identity, according to a new Medscape report. 

Why no treatment for long COVID-19 exists yet

Two years into the pandemic, millions of people are living with long COVID-19, and there is still no proven treatment for the condition, Nature reported Aug. 9. 

Not always mild: What physicians are seeing among monkeypox patients

While the hospitalization and death rate for monkeypox are very low, some physicians are surprised by the severe pain symptoms are causing infected patients. 

Viewpoint: Don’t punish the candor of those who report medical errors

The U.S. healthcare system should stop reacting harshly to employees who disclose medical errors, according to a physician at Boston-based Mass General Brigham. 

Clinicians must fight stigma around monkeypox, infectious disease physician says

Many patients diagnosed with human monkeypox virus are facing a large amount of stigma associated with the disease, which must be eliminated, Jason Zucker, MD, an infectious diseases specialist at NewYork-Presbyterian/Columbia University Irving Medical…

The reporting practice that could lead to unreliable patient safety data

Some hospitals may classify admissions in a way that exempts them from elective-based patient safety indicator scores, or PSIs, leading to less reliable patient safety data, according to a study published in the August issue of The Joint Commission Jou…

Beware of ‘whack-a-mole’ approach to patient safety, expert says

Hospitals and health systems across the country are working to rebuild the foundations for safe care that deteriorated during the pandemic. But what’s sometimes overlooked in that rebuilding is a plan to sustain the safe care achieved, one hospital saf…

70 deaths blamed on US transplant system

A Senate committee found 70 people died and 249 developed diseases between 2008 and 2015 from organs they received in transplants after an investigation revealed deficiencies in the nation’s transplant system, The Washington Post reported Aug. 3.