Category: Patient Experience

Wisconsin sees faster rise in pediatric diabetes since pandemic 

New data from Madison, Wisc.-based UW Health Kids shows the number of cases of Type 2 diabetes in pediatric patients increasing from 5.8 percent in 2018 to 16.4 percent in 2021, a trend that may be linked to COVID-19, Wisconsin Public Radio reported Ap…

NewYork-Presbyterian CXO Rick Evans: What’s on patient experience leaders’ to-do list this spring

Last week, I did something I haven’t done in a long time. I went in person to a professional conference. The meeting was the “ElevatePX” conference sponsored by The Beryl Institute, an organization dedicated to advancing the human experience in healthc…

New law bars Florida hospitals from restricting visitors

Florida Gov. Ron DeSantis signed legislation into law April 6 that bars any healthcare facility in the state from restricting in-person visitation to patients.

How US care for women of reproductive age stacks up against other wealthy countries

The U.S. lags behind other high-income countries when it comes to serving women ages 18 to 49 — whether for maternal care, primary care or mental healthcare, according to an analysis released April 5 by the Commonwealth Fund.  

How Jefferson Health is treating loss of smell from COVID-19 

Once a month at Philadelphia-based Jefferson Health, some COVID-19 patients who have lost their sense of smell have their plasma extracted and inserted high up in their nose using a sponge, The Philadelphia Inquirer reported April 4.

Despite overall satisfaction, patients struggle with some aspects of rural healthcare

Despite 93 percent of patients reporting satisfaction with the service and expertise provided at rural health providers, price transparency and wait times created difficulties for some patients.

Nurse’s conviction should be wake-up call for health system leaders, IHI says 

RaDonda Vaught’s conviction for a fatal medical error has already damaged patient safety and should serve as a wake-up call for health system leaders to improve harm prevention efforts, the Institute for Healthcare Improvement said March 30.

COVID-19, flu co-infection: 5 study notes

Co-infection with respiratory viruses such as the flu and COVID-19 is associated with more severe illness than COVID-19 alone, according to a March 25 study published in The Lancet.

Mount Sinai launches US’ 1st clinic to reduce stillbirths

New York City-based Mount Sinai Health System plans to launch the nation’s first multidisciplinary clinic dedicated to reducing stillbirths later this month. 

How Azure cloud helps providers and payors personalize patient and member experiences

A mom wakes up in the morning to find out that her young son feels sick. She takes his temperature and pulse on her smart watch, which is connected to her health system’s patient app on her smartphone. Sure enough, he has a high fever and his heart rat…