Category: Patient Experience

Keeping up with the consumer: 5 insights on heeding feedback, boosting reputation score

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Optimize provider time to improve patient access — 3 insights from Banner Health & QGenda

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Spectrum Health’s new policy: COVID-19 patients can have visitors

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How healthcare systems are improving the patient and provider experience

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NewYork-Presbyterian CXO Rick Evans: As healthcare evolves, so does the role of experience leaders

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Stanford Health Care overhauls surveys

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NewYork-Presbyterian CXO Rick Evans: Access is the new patient experience

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Podium and Sharp HealthCare Partner to Modernize Patient Experience Through Modernized Communication and Online Reviews

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Surgeons seen as better communicators when wearing clear masks, study finds

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NewYork-Presbyterian CXO Rick Evans: How do you maintain patient experience during the pandemic?

Read the full post on Becker's Hospital Review – Healthcare News