Category: Patient Experience

NewYork-Presbyterian CXO: Star ratings rule the world, but what about healthcare?

In 2007, CMS started publishing star ratings on the web for healthcare consumers to review as part of their healthcare decision-making process. The application of those ratings now covers an array of hospital performance metrics including quality, safe…

Prisoner escapes UNC hospital campus

UNC Hospitals Hillsborough (N.C.) was on lockdown for a short period on the morning of Aug. 13 after a prisoner escaped custody upon arriving at the medical facility for care. 

FDA recalls don't always remove products from the market

For other agencies, recalls mean removing products from the market, but with FDA medical device recalls, products are often allowed to stay in the market, CBS News reported Aug. 13.

4 hospitals' most notable PX initiatives this year

From real-time communication updates to bedside interactions, hospitals and health systems are increasingly focused on enhancing personalization to drive patient experience improvements. 

2024 charts multiple 1sts in transplantation

This year has recorded numerous medical advances in transplantation, including a few firsts for the U.S. and world. 

Changes in the top causes of death: 5 things to know

The top 10 causes of deaths worldwide have changed in the last few years, with one cause of death dropping in frequency, the World Health Organization found.

Health centers fill care gaps, but lower wages drive staffing shortages: Report

Community health centers are closing the gap in care, especially in rural areas where hospitals are closing, but some centers say they are losing staff to hospitals who pay high wages.

Extremely premature babies a gray zone for hospitals: WSJ

Premature babies born at 22 weeks are a “gray zone” for hospitals, which must decide whether or not to offer treatment, The Wall Street Journal reported Aug. 7.

Northwestern logs 2nd successful awake kidney transplant

A Northwestern Medicine patient underwent a kidney transplant while awake in July, and 36 hours after the painless procedure, he was discharged. 

Hospital pneumonia diagnoses are often revised: Study

More than half of patients hospitalized and treated for pneumonia receive differing diagnoses during their stays, according to a study published in Annals of Internal Medicine.