Category: Patient Experience

NewYork-Presbyterian CXO Rick Evans: 7 principles to maintain relationships with our patients in a world of transactions

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With digital healthcare on the rise, e-signatures are transforming patient-facing processes

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Larger share of LGBT patients report negative provider experience than non-LGBT people, survey finds

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3 areas where hospitals can improve patient experience: Leapfrog

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NewYork-Presbyterian CXO Rick Evans: Updated patient experience measures are long overdue

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Keeping up with the consumer: 5 insights on heeding feedback, boosting reputation score

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Optimize provider time to improve patient access — 3 insights from Banner Health & QGenda

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Spectrum Health’s new policy: COVID-19 patients can have visitors

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How healthcare systems are improving the patient and provider experience

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NewYork-Presbyterian CXO Rick Evans: As healthcare evolves, so does the role of experience leaders

Read the full post on Becker's Hospital Review – Healthcare News