Category: Patient Experience

Dr. Tejal Gandhi: What 25 years as a safety leader taught me

In the late-’90s, I entered the healthcare workforce as an internist at Boston-based Brigham and Women’s Hospital. I was called to medicine, like so many of my peers, by a desire to help people, to heal them.

'Beyond hotel features': Inside Valley Health's new hospital rooms

Paramus, N.J.-based Valley Health System opened a new hospital in April after years of identifying and implementing patient-focused technology.

When DNRs are misunderstood as 'do not treat'

Conceptually, “do not resuscitate” orders are straightforward medical documents. However, confusion among medical staff can lead to inappropriate care or patient harm, The New York Times reported Aug. 26.

Hospital infant abductions continue to decline

About 140 infants were abducted from healthcare facilities between 1964 and April 2024, and the number continued to decline, NPR affiliate WHYY reported Aug. 22.

MD Anderson flips script on handoff communication

Two-thirds of communication errors in healthcare relate to patient handoffs, according to The Joint Commission. After finding these handoffs were a root cause of miscommunication safety events, MD Anderson Cancer Center sought to flip the script. 

RWJBarnabas sees 15% drop in mortality with Epic predictive tool

West Orange, N.J.-based RWJBarnabas Health is working to harness the power of predictive modeling to identify early signs of patient deterioration, enabling clinical teams across its 12 hospitals to intervene more quickly and save lives.

Why a consumer-driven approach can be helpful in healthcare

The digital age has set new standards for the capabilities at individuals’ fingertips, and healthcare leaders are determining how this extends into patient experience.

Study reveals surprising long COVID symptoms in children

Long COVID presents itself differently in elementary school-age children than it does in adolescents, according to research published Aug. 21 in JAMA. 

Providence children's hospital opens school for long-term patients

Covenant Children’s Hospital in Lubbock, Texas, has opened a hospital-based school for long-term patients to stay on track with their education. 

IU Health hospital ordered by fire marshal to clear patients from hallways

IU Health Bloomington (Ind.) Hospital was warned by a fire marshal to remove patients from its hallways, The Herald-Times reported Aug. 21.