Category: Patient Experience

Methodist Le Bonheur Healthcare performs 1st-of-its-kind procedure

A multi-disciplinary team of experts at Methodist Le Bonheur Healthcare in Memphis, Tenn., recently performed a surgical procedure known as “Jaw in a Day.” The procedure was performed in partnership with the University of Tennessee Health Science Cente…

Standardizing OR staff hand-offs boosts patient safety: Study

After auditing 23 surgical cases, researchers found that hand-offs happened in 82.6% of cases, but only 34.4% of critical information was communicated through the exchange. A new surgical hand-off process for operating room staff, dubbed “SHRIMPS” coul…

Preparing EDs for children costs under $50 per patient, study suggests

The cost to equip emergency departments with the appropriate resources to safely care for children is minimal but can significantly improve survival rates, according to a study published June 3 in the Journal of the American College of Emergency Physic…

UVM Health hospital ramps up security

Central Vermont Medical Center, part of Charlottesville, Va.-based UVA Health, will now require everyone who enters the emergency department, including staff, to pass through a medical detector. The hospital has also implemented a clear bag policy.&nbs…

Physicians flag safety concerns for C-sections outside of Florida hospitals

Medical experts are voicing safety concerns over a new Florida law that allows physicians to perform cesarean sections outside of hospitals, The New York Times reported June 15. 

Amazon's One Medical scrutinized for its handling of some patient calls

Amazon’s One Medical is facing scrutiny after leaked documents show one of its call centers failed to escalate calls from senior patients with urgent symptoms, The Washington Post reported June 15.

Dignity offers sensory kits for ED patients with autism

Dignity Health is now offering sensory kits for patients with autism spectrum disorder to use in its emergency departments across Southern California. 

Oklahoma system 1st to perform robotic pediatric deep brain stimulation treatment

Oklahoma City-based Oklahoma Children’s Hospital OU Health performed the world’s first robotic deep brain stimulation procedure on a pediatric patient and saw immediate improvement in the child’s motor function.

Johns Hopkins takes primary care door to door

Baltimore-based Johns Hopkins School of Nursing is addressing community needs by taking primary care door to door, NPR reported June 11.

4 changes Leapfrog made to its 2024 hospital survey process

Oklahoma State University’s Center for Health Systems Innovation in Stillwater, Okla., teamed up with The Leapfrog Group to boost participation in the nonprofit’s voluntary hospital survey and identify barriers to completion.