Category: Patient Experience

Top 4 ways systems are improving patient experience

Systems are honing in on improving the patient experience by reducing complexity, enhancing personalizations and making patients feel valued throughout the care journey, the American Hospital Association said in a Nov. 12 article.

AHA to CMS: Healthcare navigators are a valuable resource

The American Hospital Association expressed support for the use of healthcare navigators by hospitals and health systems to help patients find, access and understand financial assistance programs designed to pay for healthcare services, according to a …

Duke LifePoint hospital has immediate jeopardy warning removed

CMS has removed immediate jeopardy status from Wilson (N.C.) Medical Center, The Wilson Times reported Nov. 11.

Ochsner improves postpartum BP metrics virtually

New Orleans-based Ochsner Health is improving pregnancy blood pressure metrics through a virtual platform, Joseph Biggio, MD, system chair and service line leader for women’s services and chair of maternal-fetal medicine at Ochsner Health, told the Ame…

Diabetes prevalence rises among US adults: CDC

The prevalence of adult diabetes cases, both diagnosed and undiagnosed, has continued to grow over the last two decades, according to the CDC.

Joint Commission outlines quality reporting changes for 2025: 5 key points

The Joint Commission has outlined new Oryx reporting requirements that will take effect Jan. 1 for all accredited hospitals. 

HAI rates improve, 1 worsens in hospitals: CDC report

Each day, about 1 in 32 U.S. patients contracts at least one healthcare-associated infection, according to the CDC. 

Removing PA supervision does not affect patient care, report finds

Raising physician assistants’ scope of practice to align with that of nurse practitioners does not worsen patient outcomes, according to a report from New Hampshire legislators. 

What systems can learn from Florida hospitals: 5 emergency-prep ideas to steal

Florida is known for many things, among them, hurricanes. Every year, Florida hospitals face devastating winds and storm surges, but these yearly disasters have helped them become some of the greatest experts on hospital emergency management.

CMS issues new hospital maternal health, safety standards: 8 things to know

To address the maternal health crisis in the U.S., CMS has issued new conditions of participation standards for hospitals that offer obstetrical services as part of its 2025 Hospital Outpatient Prospective Payment System rule shared Nov. 1.