Category: Patient Experience

Cirrhosis — not dementia — may be causing cognitive decline in 13% of patients

Around 13% of patients with a dementia diagnosis may instead have advanced liver disease — also called cirrhosis — which can cause reversible cognitive decline, researchers at the Virginia Commonwealth University School of Medicine and the Richmond VA …

The disparities in pediatric ED boarding

Compared to white and cisgender adolescents, Black youth and transgender and nonbinary adolescents are less likely to be admitted for patient care, according to a study published July 8 in JAMA Pediatrics. 

Tennessee hospital launches 'no-wait ER' program

Nashville (Tenn.) General Hospital has launched a “no-wait ER” program that reduces the time patients wait to receive care to four or five minutes, wkrn.com reported July 8.

Mayo Clinic performs 1st larynx transplant in cancer patient

Phoenix-based Mayo Clinic in Arizona performed the third total larynx transplant in the U.S. and the first to be performed on a patient with active cancer.

The platforms patients use to self-diagnose

A recent report found that 54% of Americans have self-diagnosed using online information, with search engine and medical information websites being the most commonly used sources.

Gen Z, millennials take center stage in patient experience

Healthcare organizations must prioritize the healthcare experience of Gen Z and millennial patients with “new intensity and rigor,” Press Ganey wrote in a June 26 report. These generations have far less brand loyalty and significantly higher expectatio…

Children's hospitals have 'stopped competing on safety' — maybe adult hospitals should too

In 2012, a program for children’s hospitals in the U.S. and Canada launched to eliminate patient and employee harm.

Intermountain grows liver transplants 367% in 5 years

Salt Lake City-based Intermountain Healthcare has more than tripled the number of liver transplants performed since 2018. 

Safety coaches take off at Cincinnati Children's

In 2005, Cincinnati Children’s had a serious patient safety event every 21 days on average. Now, there are hundreds of days between safety events.

Patients express frustration over stress, chronic illness mix-ups

Studies have found that stress is linked with many chronic diseases, but many physicians do not provide enough education to patients on managing stress, The New York Times reported June 27.