Category: Patient Experience

Texas Children's leads in pediatric organ transplants for 7th year

Houston-based Texas Children’s Hospital has performed 100 more transplants than any other pediatric hospital in the U.S. in the last decade. And 2023 was the seventh consecutive year the hospital has led in organ transplants.

Inmate patient takes officer's gun, escapes Ohio hospital

A Montgomery County, Ohio, inmate seized a sheriff deputy’s firearm while receiving treatment at Kettering Health Dayton (Ohio) and fled the hospital on Jan. 26.

HHS clarifies patient visitation rights

HHS’ Office of Civil Rights issued guidance Jan. 25, outlining healthcare organizations’ obligations to ensure visitation policies do not discriminate against patients on the basis of race, religion or other protected characteristics. 

Sparrow hospital finds high copper levels in its water supply

Sparrow Eaton Hospital, based in Charlotte, Mich., alerted its community Jan. 24 of unsafe levels of copper in its water supply. 

CLABSIs spiked at Oregon hospital around time of nurse's alleged drug diversion

Asante Rogue Regional Medical Center in Medford, Ore., saw a spike in central line-associated bloodstream infections in 2022 and 2023 — the same period of time a nurse at the hospital was allegedly replacing an unconfirmed number of patients’ fentanyl …

The top safety measure for hospitals this year: Poll

This year, healthcare professionals are focused on patient and staff safety, a recent Becker’s poll found.

Teen murder suspect escapes in Pennsylvania hospital parking lot

Children’s Hospital of Philadelphia temporarily suspended nonessential clinical operations in response to a teen murder suspect that escaped police custody in the parking lot.

How Scripps combats low-performing metrics

In an effort to focus on low-performing metrics, Scripps Health introduced “Sprint Teams,” a program aimed at addressing challenges and driving initiatives through direct engagement with front-line care teams. 

Collaborative care in hospitals tied to stronger outcomes

A new study based on data from more than 7,000 patients found collaborative care models in hospitals are tied to shorter hospital stays and other improved outcomes. 

Patient experience at Trinity starts with — you guessed it — the patient

A person’s health journey isn’t a one-stop shop — so don’t treat it as such when monitoring patient experience metrics, according to Trinity Health leader Dan Roth, MD.