Category: Patient Experience

How 13 roles rate their hospital's safety culture

Senior managers have the most positive perceptions of their organization’s safety culture, while security workers have the lowest, new data from Press Ganey shows. 

Hospitals' safety culture gap

Healthcare workers’ perceptions of safety at their organizations is improving, though a gap still remains between senior leaders and front-line workers, according to an April 2 Press Ganey report.

Leapfrog ranks diagnostic error recommendations

On April 1, Leapfrog updated its list of 29 diagnostic error practice recommendations after hospital leaders asked for a hierarchy.

Only 68% of patients feel 'very safe' in hospitals: Report 

Patients’ perception of hospital safety has worsened since the pandemic, according to an April 2 Press Ganey report.

12% of pneumonia cases are misdiagnosed, study finds

Among 17,290 adults who were hospitalized for pneumonia in Michigan, 1 in 8 were misdiagnosed, according to a new study. 

Physicians jump into 'Wild West' of cosmetic surgery — and some patients suffer

Every week, the emergency department at Loma Linda (Calif.) University Medical Center sees a patient who experienced a serious complication from cosmetic surgery that was performed by a physician with no background in the specialty, according to a Marc…

Details emerge on HCA Mission's EMTALA violation

CMS has approved HCA Mission Hospital’s plan of correction to address a violation of the Emergency Medical Treatment and Labor Act regulators uncovered at the Asheville, N.C., hospital during a visit last November. 

HHS, CMS update patient consent guidance

HHS and CMS released updated  guidance on informed patient consent at teaching hospitals and medical schools regarding sensitive examinations. 

Inside the farm growing in an AdventHealth parking lot

Patients and staff at AdventHealth Celebration (Fla.) enjoy farm-fresh produce everyday at the hospital’s cafe and physician lounge. It all comes from a farm operating right on campus, but you probably won’t spot it by simply walking around.

How 95 top hospitals address diagnostic errors

For each of the 29 recommended practices to reduce diagnostic errors, Leapfrog found at least 60% of leading hospitals are working on enforcing the practice. But full compliance is low.