Category: Patient Experience

How empathy can improve the care experience for both provider and patient

They don’t teach empathy in medical school. A physician’s bedside manner evolves through experience and is inspired by one’s personal ability — and desire — to read a patient’s emotional cues. Some have a knack for it; others focus on the medicine with…

Viewpoint: Hospitals are more focused on patient safety than ever

Recent reports on healthcare-associated infections and hospital performance might give the impression that hospitals have “taken their foot off the gas” on patient safety. “This couldn’t be further from the truth,” the American Hospital Association’s s…

20 top rural health challenges identified by HHS

Mental health care and addiction treatment were identified as the two most pressing healthcare needs for rural populations, new research shows. Access and quality of care in rural regions ranked third. 

Maternal, newborn deaths and stillbirths are 'extraordinarily high': WHO

Every 7 seconds a woman or newborn dies from health complications, according to a new report from the World Health Organization.

U of Kansas Health investigated by CMS after 2 incidents of immediate jeopardy

The death of a 73-year-old man in 2022 is just one of two major incidents that prompted a federal investigation into the University of Kansas Health System, according to a May 2 report from NBC affiliate KSHB.

36% of patients with long COVID report cognitive deficits

Thirty-six percent of patients with long COVID-19 conditions reported experiencing cognitive deficits after 30 days, according to new research published May 5 in JAMA.

Myocarditis might not be linked to COVID-19 vaccine: Yale study

Amid a swirling discussion about COVID-19 vaccines and the risk of myocarditis or pericarditis, Yale researchers found the heart conditions could be tied to a person’s immune system rather than a COVID-19 shot. 

Neglect allegations spur internal review at Boston hospital 

Lemuel Shattuck Hospital in Boston is conducting an internal review of inpatient deaths in response to allegations of neglect and suboptimal care for patients with mental health disabilities.

'It'll change the future of pediatric healthcare': How a NASA-inspired hub can improve care at a Missouri hospital

Children’s Mercy Kansas City (Mo.) is the first freestanding pediatric hospital to open a NASA-inspired “mission-control” center that tracks patients from admission to discharge, reduces clinician administrative burden and centralizes hospital operatio…

'F' to 'A': How this Chicago hospital leaped to top safety grade

In past years, leaders at St. Bernard Hospital on Chicago’s South Side weren’t fans of The Leapfrog Group’s safety grades that are handed out twice a year. “F” grades in both spring and fall of 2021 had been stinging reminders that the safety net hospi…