Recently, CMS announced a proposed set of changes to the HCAHPS survey program. The proposed changes are open for comment through early June of this year. They’ve been a long time coming. I believe they are not only welcome, but necessary.
Category: Patient Experience
How AI is helping patients reclaim their voice
Artificial intelligence is paving the way for patients with conditions that hinder their ability to speak to reclaim their voices, The Washington Post reported April 20.
Cleveland Clinic: New treatment tactic can improve pneumonia outcomes
Hospitals can decrease their use of antibiotics and shorten hospital stays of some pneumonia patients by switching from IVs to antibiotic treatment sooner, according to a study conducted by Cleveland Clinic researchers.
Banner helicopters now carry blood to improve outcomes for trauma patients
Banner Health helicopters are now equipped with two bags of O-negative blood — an effort to improve outcomes for trauma patients who need to be airlifted to a hospital.
Researchers find connection between COVID-19, Type 2 diabetes risk
COVID-19 infections are linked with a higher risk for Type 2 diabetes, according to a study conducted by researchers in Canada and published April 18 in JAMA.
3 patient care projects Iredell Health is working on
Donations from patients and families are helping support three patient care projects at Statesville, N.C.-based Iredell Health System.
Patient killed in golf cart accident at Atrium hospital
One patient was killed and two people were injured in a golf cart accident at Atrium Health Wake Forest Baptist in Winston-Salem, N.C., the hospital confirmed to Becker’s April 19.
OSHA finds 3 safety violations at VA healthcare facility in Arizona
The Occupational Safety and Health Administration discovered one willful violation and two repeated violations from the Northern Arizona Veterans Affairs Health Care System in October.
'Focus on creating great experiences': How healthcare marketing is evolving
In rural areas, where hospitals are shuttering or are no longer offering care such as labor and delivery, patients have no choice but to travel for healthcare. However, in and around big cities, the situation is the opposite: competition between hospit…
3 ways to save more lives with organ transplants: Mayo Clinic
Seventeen people die per day awaiting organ transplants and top health systems and hospitals like Rochester, Minn.-based Mayo Clinic continue to seek ways to improve outcomes for the 104,000 patients on organ transplant waiting lists in the U.S.
