As 2023 begins and we reflect on yet another challenging year for patient experience work, the pandemic’s lingering effects continue to reverberate in our organizations. What have we accomplished during the year, and what has been learned about the wor…
An international analysis found pregnant people with COVID-19 have a seven times higher risk of dying and greater risk of being admitted to an intensive care unit, needing a ventilator or developing pneumonia, The Washington Post reported Jan. 16.
Silverdale, Wash.-based St. Michael Medical Center — which gained media attention after a nurse called 911 from its overcrowded, short-staffed emergency department — has been accredited by The Joint Commission after a preliminary denial.
Regardless of the crisis of the moment — be it a crushing nursing shortage or nonstop stream of patients with respiratory illnesses — hospitals that fail to keep a close eye on providing extraordinary patient experience will pay, one way or the other.
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A new study led by researchers at Baltimore-based Johns Hopkins University suggests the rise in home healthcare services could come with dangerous consequences: an increase in central line-associated bloodstream infections, or CLABSIs.
Despite decades of safety work, adverse events are still common in Massachusetts hospitals and may occur in about one-fourth of admissions, according to a study published Jan. 12 in The New England Journal of Medicine.
A record 42,887 organ transplants were performed in the U.S. last year, up 3.7 percent from 2021, according to preliminary data the United Network for Organ Sharing shared Jan. 10.
NYC Health + Hospitals introduced a culturally diverse, plant-based dinner menu as its primary meal option for inpatients. The initiative builds on the hospital system’s “Meatless Monday” program and its successful launch last summer of a plant-based p…
State health officials are investigating Cleveland Clinic in the wake of sexual assault allegations involving a former physician.
A retroactive study found multisystem inflammatory syndrome in children was more common and more severe than previously reported.
