Category: Patient Experience

COVID-19 shots prevented 650,000+ Medicare admissions last year, HHS says

Federal COVID-19 vaccination efforts prevented more than 650,000 hospitalizations and 300,000 deaths among Medicare beneficiaries last year, HHS said in an Oct. 7 report. 

VA to cover about 1,000 abortions annually

The Department of Veterans Affairs has started providing abortions in limited circumstances and plans to cover about 1,000 procedures annually, The Hill reported Oct. 4.

This New Jersey hospital improved HCAHPS scores with no new tech or renovations

RWJ Barnabas Health’s Monmouth Medical Center launched a simple patient experience strategy in 2021 that is paying off in big ways, Asbury Park Press reported Oct. 4.

HHS invests $27M to expand pediatric mental healthcare

HHS is awarding nearly $27 million to improve and expand mental healthcare for children.

Ochsner physicians share insights to optimize safety, quality metrics

Experts from New Orleans-based Ochsner Health detail their methods for monitoring patient safety and quality metrics in a new book. 

ED boarding times hit unsafe levels when hospitals face capacity strain: study

During the first year of the pandemic, emergency department patients who were awaiting to be admitted were held in the ED for a median of 6.58 hours, exceeding the four-hour period recommended by The Joint Commission, according to findings published Se…

5 health systems’ biggest patient safety win this year 

From creating safety culture tools to collaborating with other systems, hospitals and health systems are consistently working to improve patient safety. 

1 person killed in shooting at Arkansas hospital

One person is dead and another has been taken into custody after an active shooter event at CHI St. Vincent North Hospital in Sherwood, Ark., according to KARK. 

NewYork-Presbyterian CXO Rick Evans: Improving healthcare access is really about culture change and trust

Last week, I had the opportunity to speak at the Dreamforce Conference in San Francisco. It was a valuable chance to learn about what organizations are doing across the country to improve the experience for their customers. I shared the journey that Ne…

Autoimmune responses play major role in long COVID-19, study suggests 

Patients with long COVID-19 symptoms are more likely to have autoimmune disease markers in their blood, a study published Sept. 22 in the European Respiratory Journal found.