Category: Patient Experience

Top 10 hospitals for consumer loyalty in 2022 

NRC Health has recognized 100 hospitals nationwide with its 2022 Consumer Loyalty Award, the healthcare data firm said Aug. 16. 

5 leaders on their system’s most valuable patient experience strategy this year

To combat a patient experience crisis, health systems have doubled down on the basics and streamlined communication with patients over the last year. 

Press Ganey to add nurse award nominations to patient surveys

More than 5,400 healthcare facilities that partner with The Daisy Foundation will have the option to add award nomination information to Press Ganey patient experience surveys, according to an Aug. 15 news release. 

Physician viewpoint: Traumatic injuries should be framed as chronic conditions 

Traumatic injuries should be classified as chronic conditions to improve outcomes and recovery experiences, Juan Herrera-Escobar, MD, and Jeffrey Schneider, MD, wrote Aug. 13 in The New England Journal of Medicine.

Viewpoint: COVID-19 shots saved the patient-oncologist relationship

Cancer care requires close physical and emotional interactions, but with threats of COVID-19 infection looming, many physicians lost the personal touch to patient care, oncologist Jalal Baig, MD, wrote in an op-ed for The Washington Post. 

Pig protein-derived eye implants restore sight in 14 blind patients 

Twenty patients with diseased or damaged corneas experienced significant improvements in their vision after they received implants made from pigskin protein, NBC News reported Aug. 11.

NewYork-Presbyterian CXO Rick Evans: Patient experience is rebounding, but our work is not over

As we move through the summer and see third quarter patient survey results begin to come in, it is a good time to take stock of where things are with regard to recovering the patient experience in our organizations. At NewYork-Presbyterian, we have see…

NewYork-Presbyterian CXO Rick Evans: Patient experience is rebounding, but our work is not over

As we move through the summer and see third quarter patient survey results begin to come in, it is a good time to take stock of where things are with regard to recovering the patient experience in our organizations. At NewYork-Presbyterian, we have see…

LGBTQ+ patients receive different level of care, one-third of physicians say

About one-third of physicians see disparities in LGBTQ+ medical care due to patients’ sexual orientation or gender identity, according to a new Medscape report. 

Why no treatment for long COVID-19 exists yet

Two years into the pandemic, millions of people are living with long COVID-19, and there is still no proven treatment for the condition, Nature reported Aug. 9.