Category: Patient Experience

Hands-on training improves patient satisfaction with online portals: study

Patients who receive in-person training for online portals are more likely to use them, according to a study from Columbus-based Ohio State University College of Medicine. 

3 New Jersey hospitals’ plan to improve patient experience during labor and delivery

Two hospitals that are part of West Orange, N.J.-based RWJBarnabas Health and Virtua Voorhees Hospital in Voorhees Township, N.J., have adopted a national model focused on shared decision making to improve patient outcomes and experience during the bir…

Only 44% of adults say healthcare is handled well in US

Only 44 percent of U.S. adults say healthcare is handled well in the nation, according to a Sept. 12 poll from the Associated Press-NORC Center for Public Affairs Research.

Loss of smell from COVID-19 may be permanent for some, small study suggests

Some long COVID-19 patients still have impaired or loss of smell one year after symptom onset, suggesting the condition could be permanent, according to a small study published Sept. 8 in JAMA Network Open.

Man dies after fall from roof at Illinois hospital

A 21-year-old man died after falling from a roof at OSF Saint Francis Medical Center in Peoria, Ill., on Sept. 9, according to the Journal Star.

US records millionth organ transplant

The U.S. reached a historic medical milestone Sept. 9, recording its millionth organ transplant, according to the United Network for Organ Sharing. 

Psychological distress increases long COVID-19 risk: Harvard study 

Psychological distress — including depression, anxiety, worry, perceived stress and loneliness — prior to COVID-19 infection was associated with an increased risk for long COVID-19, a new study from Boston-based Harvard T.H. Chan School of Public Healt…

Patient experience surveys should start probing discrimination, researchers say

HCAHPS surveys have been around for more than 15 years, yet they still don’t poll patients on whether they’ve experienced discrimination or recieved culturally competent care, Kaiser Health News reported Sept. 8. 

Guard shot in robbery at Kaiser Permanente hospital, in critical condition

A 60-year-old security guard is in critical condition after being shot in a robbery on the campus of Kaiser Permanente San Leandro (Calif.) Medical Center Sept. 7. 

RWJBarnabas hospital now offering gender-affirming surgery 

Robert Wood Johnson University Hospital Somerset in Somerville, N.J.,recently performed its first gender affirmation surgery for a transgender woman, making it one of only two hospitals in the state to offer such procedures.