CVS Health is preparing to debut a new app and incorporate AI-driven tools to streamline customer interactions, decrease wait time and enhance overall service quality, The Wall Street Journal reported June 20.
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What your patient's family is telling you can make a difference. Are you listening?
We who are fortunate to work in healthcare study and train for years to develop the knowledge, expertise and resulting confidence to make decisions that are in the best interests for our patients. It’s a tried and true process; families rely on us to k…
Illinois hospital CNO to retire
Patty Blazier, RN, chief nursing officer at Hamilton Memorial Hospital District in McLeansboro, Ill., has announced her retirement.
Methodist Le Bonheur Healthcare performs 1st-of-its-kind procedure
A multi-disciplinary team of experts at Methodist Le Bonheur Healthcare in Memphis, Tenn., recently performed a surgical procedure known as “Jaw in a Day.” The procedure was performed in partnership with the University of Tennessee Health Science Cente…
Northwell hospital unveils renovated medical/surgical unit
Sleepy Hollow, N.Y.-based Phelps Hospital, part of New Hyde Park, N.Y.-based Northwell Health, has completed an $8.8 million renovation of its fifth-floor medical/surgical unit that included converting double rooms into 15 single rooms.
How University of Utah Health physicians fell in love with AI
Better eye contact with patients. Less time looking at the computer during appointments. More thorough EHR notes.
Hawaii hospital to begin $653M relocation, upgrade project
Kona Community Hospital in Kealakekua, Hawaii, will relocate based on population, market demand, anticipated market share growth, and financial considerations, according to the hospital’s 2024 strategic plan, which was finalized in May, but published J…
15 hospital M&A moves to know in the 1st half of 2024
From a Tenet selling spree to Risant Health’s acquisition of Geisinger, here are 15 hospital merger and acquisition moves to know from the first six months of 2024.
HSHS leader promoted to market COO
Chad Markham has been promoted to COO of HSHS Central Illinois Market, part of Springfield, Ill.-based Hospital Sisters Health System.
Maryland health official resigns after lawsuit alleges safety complaint backlog
Maryland’s director of the agency that regulates nursing homes and hospital safety resigned effective June 27 — about a month after a lawsuit was filed alleging the agency failed to properly inspect facilities, The Washington Post reported June 20.
