NewYork-Presbyterian CXO Rick Evans: We need to have our teams’ backs when they face racist, discriminatory patient behavior

The pandemic has shined a light on some of  the weaknesses that were present in the healthcare system before the arrival of COVID-19. Across the nation, this has included an escalation of incidences of verbal and physical violence in healthcare settings. Behaviors that were becoming more common before the pandemic have now intensified as tempers and patience have grown short and divisions within our nation have persisted.