NewYork-Presbyterian CXO Rick Evans: What’s on patient experience leaders’ to-do list this spring

Last week, I did something I haven’t done in a long time. I went in person to a professional conference. The meeting was the “ElevatePX” conference sponsored by The Beryl Institute, an organization dedicated to advancing the human experience in healthcare. The Beryl community is over 60,000 strong and is comprised of patient experience leaders, patient advocates and other organizations involved in patient experience work.