Who doesn’t text in 2022? Most state Medicaid programs

States must reach out to all Medicaid enrollees to inform them that their eligibility will need to be reevaluated, but many of those states will not be employing one key strategy: texting.

Though the majority of Medicaid recipients have smartphones, most states will rely on snail mail and email to tell people their coverage is at risk with the end of the COVID public health emergency.

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Phil Galewitz