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A voice from the lower decks of health care

“It feels different down here,” she said. I had just approached a young woman in our ED waiting room to apologize for the seven-hour wait to be seen. She looked at me with bloodshot, dark brown eyes and continued, “It feels like … the lower decks … Do you know what I mean?” I placed Read more… A voice from the lower decks of health care originally appeared in KevinMD.com.

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