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‘An Arm and a Leg’: The Insurance Warrior’s Battle Plan

Can’t see the audio player? Click here to listen. Click here for a transcript of the episode. Matthew Lientz was an engineer for Boeing for over 30 years. When he was diagnosed with a rare form of cancer, he needed surgery from an expert doctor in another state. Although the surgery was his only option, his insurance denied the claim. That’s when his wife, Diane, contacted Laurie Todd, who calls herself the “Insurance Warrior.”  Together, the three of them made the case for Lientz’s life. Fourteen years later, the speeches they gave in a conference room full of executives are a master class in winning insurance appeals — and livi...

Read the full post at Syndicate – Kaiser Health News
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