While the technology is maturing, there are still quality gaps that can be achieved by tweaking the process, improving the experience for patients and providers.
Leah Dixon from CHRISTUS Trinity Mother Frances told her HIMSS19 audience technology, physician champions and a meaningful dashboard are all part of the equation.
Michael Rawdan of St. Luke’s Health System told his HIMSS19 audience they can cut costs and improve yields at the same time by improving patient financial experience.
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Revenue Cycle Solutions Summit keynote speaker Karl West warned that revenue cycle is an important target for cybercriminals because of the information that flows through it.