Jim Ludema and Amber Johnson, Contributor

Author's posts

Rising To The Challenge Of COVID-19: How Wahl Clipper Stepped In To Care For Frontline Healthcare Workers

Shortages of personal protective equipment have left healthcare workers vulnerable. Wahl Clipper stepped in to help one rural hospital system.

How One Company Uses Design Thinking To Create Better Patient Experiences: Building Empathy And The Human Experience Into Work

In addition to being a great source of innovation, design thinking helps teams build empathy into their work. This article looks at how biopharmaceutical company AbbVie uses design thinking in their work.