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Malcolm Gladwell challenges healthcare to improve its weakest links

Photo: Mike Coppola/Getty Images for The New Yorker
COVID-19 is a weak-link problem, according to Gladwell, a keynote speaker on the opening day of AHIP’s Institute and Expo Online 2020.

Supreme Court upholds antidiscrimination protections for LGBTQ

The decision is separate from an HHS OCR final rule that ends nondiscrimination practices based on gender identity.

New contact center model helped Dana-Farber improve the patient experience

Staff, not vendors, answers calls and has available the patient’s EHR information.

HHS Office of Civil Rights removes discrimination around gender identify

In 2016, the Obama administration redefined sex discrimination to include termination of pregnancy and gender identity.

CMS issues flexibility on medical loss ratio deadline and rebates due to COVID-19

The flexibility will permit insurers to prepay to enrollees a portion or all of the estimated MLR rebate for the 2019 MLR reporting year.

New behavioral health EHR program gets Blue Cross & Blue Shield of Rhode Island funding

The grant will allow Newport Mental Health to analyze trends and integrate multiple sources of data to address needs, improve outcomes, reduce costs.

Projected payer spending for COVID-19 is lower, but report came out before a rise in cases

AHIP releases new data suggesting COVID-19 treatments could cost up to $546.6 billion – less than previous estimates.

Uber Health’s non-emergency medical transportation platform addresses the social determinants

Providers can schedule rides for patients, get real-time GPS tracking and message drivers.

HHS gives $25 billion to Medicaid, safety net hospitals

HHS is working on an additional allocation to distribute relief broadly to dentists.

OptumRx report highlights three drugs that have potential to improve outcomes, reduce costs

Drug Pipeline Insights Report identifies an industry trend in antibody-drug conjugate drugs, which are an extension of precision medicine.