Susan Morse

Author's posts

HIMSSCast: The next big investment in patient experience is the CRM

For hospitals to fully understand the patient experience, integration of the clinical, financial and communications sides of the patient journey is needed, according to Kelly Arduino, Healthcare Industry Leader at Wipfli.
The electronic health record h…

Children’s Mercy Kansas City names Dr. Alejandro Quiroga as president and CEO 

Children’s Mercy Kansas City has announced the appointment of Dr. Alejandro Quiroga as president and Chief Executive Officer, effective January 2, 2025. 
Quiroga comes to Children’s Mercy from Corewell Health in Michigan, where he served as president o…

Senate bill proposes to rein in PBMs by forcing them to sell pharmacy businesses

A proposed bipartisan, bicameral bill introduced in the Senate would prohibit an insurer or a parent company of a pharmacy benefit manager from owning a pharmacy business.
If passed, big insurers such as CVS Health, which owns Aetna; Cigna; and UnitedH…

Brian Thompson named in lawsuit alleging insider trading

Hollywood Firefighters Pension Fund based in Florida is suing UnitedHealth Group executives, including the late Brian Thompson, for alleged insider trading.
The lawsuit, filed in May in federal court in Minnesota, also names UnitedHealth Group CEO Andr…

Weight loss drugs can save patients and healthcare dollars

GLP-1 drugs such as Ozempic and Wegovy have completely changed not only how physicians manage weight loss but how healthcare views obesity.

Suspect updates in CEO’s killing and anger against UnitedHealthcare

As more details emerge about the suspected gunman who fatally shot UnitedHealthcare CEO Brian Thompson on Wednesday, the company is receiving both condolences and statements of rage on social media over claim denials by the nation’s largest health insu…

Words engraved on bullet shells provide clue to fatal CEO shooting

The day after UnitedHealthcare CEO Brian Thompson was gunned down outside of a Manhattan hotel, details are emerging as to why he may have been targeted.
From comments by Thompson’s wife Paulette Thompson, and words written on bullet shell casings take…

UnitedHealthcare CEO Brian Thompson fatally shot in New York

Walking toward the New York Hilton Hotel in Midtown Manhattan this morning, UnitedHealthcare CEO Brian Thompson was fatally shot in what law enforcement officers have called a targeted shooting. 

UnitedHealthcare CEO Brian Thompson fatally shot in New York

Walking toward the New York Hilton Hotel in Midtown Manhattan this morning, UnitedHealthcare CEO Brian Thompson was fatally shot in what law enforcement officers have called a targeted shooting. 

MultiCare Health System pilots new AI tool for revenue cycle

MultiCare Health System in Washington State is the first health system to pilot a new generative AI tool to streamline appeals in the mid-revenue cycle, according to AI technology company Xsolis.
The technology is used to create and submit appeal lette…