Susan Morse

Author's posts

Hospitals improve their patient experience and infection scores  

New Leapfrog Group findings show patient perspectives on hospital care indicate significant signs of improvement since the fall 2023 Safety Grades.
The spring 2024 Hospital Safety Grades show preventable healthcare-associated infections have decreased …

UnitedHealth Group CEO Andrew Witty grilled on Change cyberattack

House subcommittee members slammed UnitedHealth Group CEO Andrew Witty for the Change Healthcare cyberattack that left providers without claims revenue and scrambling to stay afloat financially and constituents without their prescriptions.
Witty opened…

Providers, payers granted additional time to report HEDIS results due to Change cyberattack

NCQA has extended the deadline for HEDIS MY 2023 submission to 5 p.m., June 28, due to the Change Healthcare cyberattack.The extension represents an additional two weeks to report 2023 HEDIS results.

Walmart announces closing of clinics and virtual care

Walmart is closing Walmart Health and Walmart Health Virtual Care, saying the business model was not profitable nor sustainable. 
The Walmart Health centers opened in 2019.

HIMSSCast: The need for home care continues

A nurse by training, Tim Ashe, chief clinical officer at Wellsky, knows the challenges that burnout, staffing shortages and bed capacity have on clinicians and the health system.
One way hospitals dealt with staffing shortages and the need for beds dur…

Kaiser reports 13.4 million people affected by data breach

Kaiser Foundation Health Plan has reported a data breach affecting over 13 million people.

MGMA wants Change to take responsibility for HIPAA breach notifications

MGMA has sent a letter to the Department of Health and Human Services’ Office for Civil Rights seeking clarity on whether providers or Change Healthcare will be responsible for alerting affected patients that their personal health information may have …

UPMC trims workforce by 1,000

UPMC has confirmed that it is laying off an estimated 1,000 staff members, or 1% of its 100,000-plus workforce.

Walgreens expands specialty pharmacy and investment in gene therapy

Walgreens is expanding its specialty pharmacy services and is making investments in gene and cell therapy services.
Walgreens Specialty Pharmacy is aimed at expanding access to care for patients with complex, chronic conditions such as cancer, cystic f…

Hospitals, physicians submit opposing views to FTC ruling on noncompetes

The Federal Trade Commission’s final rule banning noncompetes nationwide has implications for hospitals and physician practices, with representatives from both groups submitting opposing opinions to the decision.