Susan Morse

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Cerner and RevSpring partner on omnichannel patient-engagement platform

RevSpring and Cerner are expanding their partnership through omnichannel payment solutions to boost performance and patient engagement.
More than 1,500 Cerner customers can access RevSpring’s PersonaPay, Talksoft and IVR Advantage solutions, to streaml…

The stigma of mental health has to go away, says Michael Phelps

Multiple gold medal winner Michael Phelps walked onto the stage at HIMSS22 to a strong round of applause from a full house in the Valencia Ballroom in the Orange County Convention Center in Orlando.
Phelps, the closing keynote on Friday, brought a mess…

Digital transformation requires staff buy-in for a seamless flow of information

To get staff on board with digital transformation, everyone who will be using the system must be included in decision-making, according to Dr. John Chessare, president and CEO of the Greater Baltimore Medical Center Healthcare System.
How it usually wo…

Health inequity solutions require data, analytics and awareness turned into action

ORLANDO – A panel of provider, payer and tech experts speaking at HIMSS22 went beyond the issue of health equity to address ways their organizations are tracking and helping to solve gaps.
An engaged crowd asked numerous questions after the session “Ad…

60 Minutes correspondent Scott Pelley addresses workforce challenges at HIMSS22

ORLANDO – 60 Minutes correspondent Scott Pelley asked a panel of healthcare workforce professionals during HIMSS22 on Tuesday about what needs to be done to turn around resignations and burnout.
Eight percent of healthcare jobs are vacant, Pelley said,…

Achieving health equity requires a data connected healthcare system, says CMS administrator

ORLANDO – Government health officials tied the importance of interoperability to health equity Tuesday during the HIMSS22 session “View From the Top: HIMSS Foundation Working Towards Health Equity.” 
Data exchange is needed to understand gaps in the sy…

Jury finds Sutter Health not guilty of imposing restrictive contracts on insurers

A jury has found Sutter Health not guilty of using its market power to force health insurance companies into using its hospitals and physicians.
Insurers were forced into higher-cost contracts even when less expensive options were available, according …

Two health systems are using digital tools and a personalized approach to retain staff

ORLANDO – Personalizing what nurses want for quality of life and career goals, using digital tools to free up their time and giving awareness to their hard work are solutions  two health systems are using to stem the Great Resignation.

Associate Deputy AG Kevin Chambers is named director of COVID-19 Fraud Enforcement

As President Biden promised in his State of the Union address, the Department of Justice has appointed a prosecutor for pandemic fraud.
The DOJ on Thursday named Associate Deputy Attorney General Kevin Chambers as director for COVID-19 Fraud Enforcemen…

CMS to set standards for nursing home staffing

In his State of the Union address, President Joe Biden called for Medicare to set higher standards for nursing homes.
The most controversial is the president’s call for “sufficient” staffing.