Author's posts
The future of whole-person care: high-tech holistic medicine
When we think about holistic medicine, many assume that it requires human-to-human touch points and, therefore, doesn’t lend itself well to technology and innovations such as artificial intelligence. In fact, holistic medicine and whole-person care adv…
Why whole person care is needed for better population health management
Many health care organizations – health plans and hospitals alike – continue to debate what it means to provide population health management (PHM). Most have landed on a definition that aligns closely with what PHM means to them, rather than operationa…
Patient experience scores are being dragged down by process problems
Which statement fits your organization the best? Option A: Our organizational strategies, incentives, goals, and mantras are driven by patient experience. Option B: Our organizational strategies, incentives, goals, and mantras are driven by quality and…
Patient experience scores are being dragged down by process problems
Which statement fits your organization the best? Option A: Our organizational strategies, incentives, goals, and mantras are driven by patient experience. Option B: Our organizational strategies, incentives, goals, and mantras are driven by quality and…
Where is the nurses’ lounge?
If you have worked in the hospital setting for any length of time, you likely are aware of the physicians’ lounge. It’s the protected space where the hard-working medical staff can escape to catch a break or grab a hot beverage. The physicians…
