Category: Consumer Assistance

Navigating the Maze: A Look at Patient Cost-Sharing Complexities and Consumer Protections

This brief focuses on consumers’ understanding of health insurance costs and examines existing federal protections that seek to address barriers to understanding the cost of coverage and care, such as price transparency, self-service price estimator to…

Could Consumer Assistance be Helpful to People Facing Medical Debt?

Most (53%) adults with health care debt say they have received a medical or dental bill they thought contained an error at some point in the past 5 years, and most say a state consumer assistance program would be helpful to them.

Ten Changes to Watch in Open Enrollment 2022

Even as the ninth annual Open Enrollment period gets underway, the Affordable Care Act (ACA) Marketplaces continue to evolve and important changes are expected. This issue brief discusses what changes to watch out for in the coming enrollment period.