Category: Healthcare Finance News

Digital patient experiences can take cues from consumer-centric companies such as Netflix

Engaging more with user bases and thinking of patients as consumers is a necessity for those looking to compete for attention with streaming giants.

COVID-19 pandemic changing regulatory picture around medical devices, technology in healthcare

Some of these changes have presented opportunities for entrepreneurs and product developers.

Empathy matters more than ever in a technology-focused healthcare industry

LAS VEGAS – Technology has enabled clinicians and caregivers to connect with patients remotely during the COVID-19 pandemic, providing a much-needed connection in a time of social isolation. But in this new technological frontier, it’s essential not to…

Healthcare technology development is being accelerated by the COVID-19 pandemic

Lost revenue, slim margins and a need for greater efficiency: These are some of the fallouts of the still-ongoing COVID-19 pandemic on the healthcare industry. It has created challenges, but also opportunity, especially in the use of technology to driv…

Health systems need to give patients an outstanding and consistent patient experience

Valerie Monet of Banner Health and Kristi Roe of Medallia speak during the Patient Experience Forum at HIMSS 21 in Las Vegas.

COVID-19 accelerated ongoing digital transformation efforts at NYU Langone

Technology can enhance the patient experience, but it requires organizational buy-in and an infrastructure that scales.

As patient experience becomes more important, technology can help healthcare focus on the consumer

Telehealth and other new technologies are putting the patient first, improving outcomes and lowering the cost of care.

MLB veteran Theo Epstein: There’s a parallel between baseball and analytics

There’s a parallel between analytics and baseball, said Major League Baseball  veteran Theo Epstein, speaking during the HIMSS21 CIO Forum in Las Vegas.

Morgan Health invests $50 million in Vera Whole Health

Morgan Health, the new business launched by JPMorgan Chase in May, is investing $50 million in Vera Whole Health, a primary care company that focuses on employer-sponsored coordinated care. 
This is Morgan Health’s first investment in a coordinated car…

Empathy paramount to the patient experience as healthcare looks beyond the pandemic

The need for empathy and compassion has been highlighted during the course of the COVID-19 pandemic, as many patients have been treated in isolation, cut off from family and loved ones.
Empathy is well and good in theory, but what does it look like in …