There’s a crucial difference between patient satisfaction and patient loyalty, and understanding it can yield better retention.
Category: Healthcare Finance News
IBM launches blockchain network to bolster medical supply chain during COVID-19
Rapid Supplier Connect is designed to help health systems and government agencies identify and onboard alternative vendors when certain supplies and PPE are in shortage.
CMS removes COVID-19 inpatient treatment from ACO performance calculations
The interim rule is extending the mitigation of shared losses back to January 2020.
HHS awards $20 million to increase telehealth access
HRSA’s Federal Office of Rural Health Policy awarded $5 million to develop cross-state licensure for clinicians.
Interoperability rules give patients ‘agency’ says ONC head Don Rucker
The rules move the healthcare system from an environment built by providers and payers to one in which patients are in control, Rucker says.
CMS issues second round of sweeping changes to support healthcare system during COVID-19 pandemic
The agency’s goal is to ensure states and localities have the flexibility they need to ramp up diagnostic testing and access to medical care.
Primary care physician practices adapting to financial realities of COVID-19
With a precipitous drop in volumes, some organizations are going back to basics from a revenue cycle standpoint.
Alliance For Better Health gets smart thermometers to food pantries, homeless shelters
It’s important to control the spread of COVID-19 among the homeless, says Dr. Jenifer Leaf Jaeger, senior medical director of HealthEC.
St. Louis surgeons create new process for disinfecting and reusing N95 masks
The process kills germs from N95 masks while ensuring that the only person who touches the mask is the original mask wearer.
One in seven Americans would avoid care for suspected COVID-19 fearing cost of treatment
Even when asked to suspect themselves infected, 9% would still avoid treatment, suggesting gaps in coverage or poor finances.
