The technology has generated notices with errors, sent Medicaid paperwork to the wrong addresses, and been frozen for hours at a time, according to state audits, court documents, and interviews. While it can take months to fix problems, America’s poorest residents pay the price.
Category: Health IT
¿Cómo Se Dice? California Loops In AI To Translate Health Care Information
State officials want to use artificial intelligence to translate public health care and social services documents and websites, which they say will speed up translations, save money, and improve Californians’ access to critical information. But some IT and language experts worry AI may introduce errors in wording and understanding.