Category: primary care

The patient who no-shows

“Your patient just had their 6th no-show, this exceeds our policy limit, please call to investigate barriers to care, also we recommend formal dismissal from the clinic.” The message regarding one of my obstetric patients was waiting when I…

How to practice high-quality telemedicine in the era of COVID-19

My practice received its first question about coronavirus from a patient on January 28, 2020. Though there were over 200 deaths reported in China by that time, no one could have imagined how drastically this would come to disrupt our lives at home. Tha…

The bittersweet post-COVID life for this physician

This week, I opened my planner and came across a list of my goals for Spring that I’d written back in early January: attend a Latin dance festival; get my blue belt in Brazilian Jiu-Jitsu; travel. These sorts of activities open my mind, allowing me to …

A physician mother embraces the power of “and” during the pandemic

I struggle for words to describe life in the season of COVID-19. Depending on the day, I need at least a few adjectives: “peculiar,” “fine, all things considered,” “terrifying.” “Joyous” and “anxiou…

7 tips for telehealth during COVID-19

Telehealth has come into focus during the COVID-19 pandemic as physicians face an immediate need to reduce exposure by providing care—or at least triage—remotely when appropriate. Under usual circumstances, telemedicine is comparatively low risk. That …

The art of the doctor-patient relationship in the COVID-19 era

This a famous painting named “The Doctor” from 1891 by Luke Fildes. I was first introduced to this by my grandfather, the first physician in our family, an old school traditional family doctor. He cared deeply for his patients, and they loved him for i…

A scandalous prank, as told by a social worker

Everyone called her “Maggie,” which was short for Magnolia. She acquired that nickname because she was from the Deep South, which made her a standout in New York. Her name was really Linda. Maggie seemed to gravitate to the Irish in New Yor…

Genetic testing: Could there be unintended consequences?

Both clinical and direct-to-consumer genetic testing have become significantly less costly and more common, providing people with access to a wealth of information about everything from their ethnicity and family lineage to their risk for certain disea…

CMS needs to permanently eliminate barriers preventing routine use of telemedicine

On March 6, 2020, the Centers for Medicare and Medicaid Services (CMS) provided a temporary waiver to expand telemedicine services, whose use was previously limited to specific circumstances. However, as the United States grapples with the unprecedente…

How COVID-19 affects this family physician at work and at home

I am sitting at my kitchen table. To my right is my daughter, 9; to my left, my son, 11. They are drawing, reading, doing work that their teachers have diligently sent electronically. Between quiet stretches and fighting between my kids, I try to keep …