ER doctors use stories to connect with patients

The triage note read, “76-year-old male. Oxygen 76%. Short of breath. Wife COVID+ 2 weeks ago.” I put on my gown, mask, face shield, and gloves and walked into a room where the patient sat on the edge of his bed, bare chest heaving. He wore a blithe smile on his unmasked face. I glanced […]

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