Even Well-Intended Laws Can’t Protect Us From Inaccurate Provider Directories

If you have medical insurance, chances are you’ve been utterly exasperated at some point while trying to find an available doctor or mental health practitioner in your health plan’s network. It goes like this: You find multiple providers in your plan’s directory, and you call them. All of them. Alas, the number is wrong; or the doctor has moved, or retired, or isn’t accepting new patients; or the next available appointment is three months away. Or perhaps the provider simply is not in your network. Despite a spate of state and federal regulations that require more accurate health plan directories, they can still contain numerous errors and are ofte...

Read the full post at Syndicate – Kaiser Health News
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