From defensiveness to compassion: How shifting your mindset can help physicians overcome negative patient reviews and burnout

One thing that has changed in medicine over my career is the emphasis on patient reviews. As time has passed, more of what we do as physicians has been attached to various metrics, and our identities and success or lack thereof have been defined by these metrics. A huge part of these metrics is patient

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From defensiveness to compassion: How shifting your mindset can help physicians overcome negative patient reviews and burnout originally appeared in KevinMD.com.

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