Healthcare.gov plans denied 20% of claims in 2023

Insurers of qualified health plans (QHPs) sold on Healthcare.gov denied an average of 20% of all claims in 2023 – 19% of in-network claims and and 37% of out-of-network claims, finds a new KFF survey.

The in-network denial rate ranged widely, with significant variation by insurer and by state from 1 to 54%.

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