Data is the lifeblood of AI, said Sundar Shenbagam, chief technology officer at Edifecs.
The challenge is having a uniform way to collect the data and maintain it to make sure it remains secure. Once that’s established, data can be managed to come up with an AI model that automates some of the numerous time-consuming payer functions.
However, AI remains an assistant, not a replacement, to human decision-making, Shenbagam said.
