The process of setting up a new pain management clinic has allowed me to critically consider the role of patient intake forms, an area that has traditionally been ignored by technological advances and institutional innovation.
Health care must empower patients to conveniently complete intake forms digitally — whether at home, en-route to our clinics, or in our waiting rooms. When done correctly, the forms can greatly enhance the patient experience by empowering our patients and improving our workflows.
Intake forms are inconvenient for patients
My perspective on intake forms was underscored this year when I became a patient of a clinic at a top-10 ranked hospital by US News & World Report. Prior to my visit, the clinic emailed me a poorly scanned eleven-page patient questionnaire with instructions to print and complete the form prior to my visit. Like many, I lacked immediate access to a printer.
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