An excerpt from Standing Up & Speaking Out for Patients & Doctors: First Steps Toward Focused Healthcare Solutions. The casual observer, the season ticket holder, the player, and the coach have very different levels of knowledge, skill, and passion for a professional sport. The casual observer may be confused, not even understanding the fundamentals of
Navigating the levels of knowledge, skill, and passion to create a high-value patient-doctor relationship originally appeared in KevinMD.com.
