Patient surveys: the quest for positive reviews [PODCAST]

“Studies show that those physicians with negative online reviews were more often scored poorly due to non-physician specific causes. In my career, I’ve read comments from patients that said they were not satisfied with their provider because they didn’t like the color of the walls in the exam room. Another mentioned that tea wasn’t offered

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Patient surveys: the quest for positive reviews [PODCAST] originally appeared in KevinMD.com.

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